Legal
Privacy Policy
Last updated: 29 April 2026
We take your privacy seriously. This page describes what information we collect when you use our website or interact with Nexio Energy, and how we handle it. Read on for details, or use the table of contents on the left to jump to a section.
1. Who we are
Nexio Energy Private Limited (NEPL) ("Nexio Energy", "we", "us", or "our") is an Indian company engaged in engineering, procurement and construction (EPC) of solar power plants for commercial and industrial clients, with offices in Mumbai, Bangalore and New Jersey.
This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit nexioenergy.com or engage with us through our contact channels.
2. Information we collect
We collect information you provide directly and information we collect automatically.
Information you give us
- Contact details — name, company, phone, email — submitted through our contact form or lead-capture widgets.
- Facility details you share to receive a savings audit — monthly electricity bill, approximate roof area, load profile, plant location.
- Correspondence you send via email, WhatsApp or phone.
- Account credentials if you are an authorised administrator of this website.
Information we collect automatically
- Device and browser information (type, version, screen size, language).
- Usage data — pages viewed, referrer, approximate location derived from your IP address, session duration.
- Cookies and similar technologies set by our platform or analytics providers.
3. How we use your information
We process your information for these purposes:
- Respond to enquiries and provide the audits, quotations or services you requested.
- Prepare technical proposals, feasibility reports and project designs.
- Send project updates, service communications and, where you have consented, occasional insights on solar policy or products.
- Operate, secure and improve our website — including debugging and preventing fraud or abuse.
- Comply with legal and regulatory obligations applicable to us.
6. Data retention
We keep personal information only as long as necessary for the purposes for which it was collected, to satisfy legal and accounting obligations, or to defend or bring legal claims. Lead enquiries are typically retained for 24 months from last contact unless you request earlier deletion or a longer retention period is required for an active project.
7. Your rights
Subject to applicable law, you may have the right to:
- Access the personal information we hold about you.
- Ask us to correct information that is inaccurate or incomplete.
- Request deletion of your information (subject to legal retention obligations).
- Object to or restrict certain processing.
- Withdraw consent for communications you previously opted into.
To exercise any of these rights, contact us using the details below. We will respond within a reasonable time and may need to verify your identity before acting on the request.
8. Security
We use industry-standard technical and organisational measures to protect your information, including encryption in transit, role-based access controls, and secure hosting on providers with recognised certifications. No system is fully secure — but we take reasonable steps to minimise risk and respond quickly to any incident.
9. Children's privacy
This website is a business-to-business site and is not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.
10. International transfers
We are based in India and use service providers that may store or process data in other regions (including the European Union and the United States). Where information moves across borders, we ensure appropriate safeguards are in place with those providers.
11. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was most recently revised. Material changes will be highlighted on our website or communicated directly where appropriate.
12. Contact us
For questions about this Privacy Policy, or to exercise any of your rights, please contact: